Privacy policy
Privacy Policy
Eliza Design Co Pty Ltd (ABN: 45 677 310 655)
Effective 1st of August 2024
At Eliza Design Co Pty Ltd, we are committed to upholding and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website www.elizadesignco.com.au or use our services. We adhere to the Australian Privacy Principals contained in the Privacy Act 1988 and similar privacy laws in the jurisdictions in which we operate (collectively, “Privacy Laws”). By using our website or services, you agree to the terms of this Privacy Policy.
Information we collect
We may collect personal information that you provide directly to us, such as your name, address, email address, phone number and payment information when you place an order, register an account or contact us.
We collect information about your interactions with our website, including IP address, browser type, page visited, and the dates and times of your visits. This information helps us analyse trends and improve our services.
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your usage.
How we use your information
We use your personal information to process orders, handle payments and deliver products and services.
We may use your contact information to send you order updates, promotional offers, and other information related to our services. You can opt-out of promotional communication at any time.
We use usage data and cookies to analyse website traffic, understand user behaviour and improve the functionality and content of our website.
We may use and disclose your information to comply with legal requirements, respond to lawful requests or protect our rights and interests.
How we share your information
We may use your information with third-party service providers who perform services on our behalf, such as payment processors and shipping companies. These providers are contractually obligated to protect your information and use it only for the purpose of with it was provided.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such changes and how they may affect your information.
We may disclose your information if required by law or to protect our legals rights, enforce our polices or respond to legal requests.
Data security
We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration or destruction. However, no data transmissions over the internet or electronic storage are completely secure. We cannot guarantee absolute security.
Your rights and choices
You have the right to access and correct personal information. You can request to update or delete your information by contacting us at hello@elizadesignco.com.au.
You can opt-out of receiving promotional communications by following the unsubscribe instructions in those communications or by contacting us directly.
We are committed to upholding your rights under the Australian Privacy Principals and other applicable Privacy Laws. If you have concerns about how we handle your personal information, you have the right to lodge a compliant with us or with the relevant privacy authority.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Your continued used of our website or services after changes are made constitutes your acceptance of the updated policy.
Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to make a complaint, please contact us at:
Robyn Kearney (Co-Founder): 0404 828 889
Sophie Kearney (Co-Founder): 0477 015 234